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We’re Here to Help — Anytime

At Artves (Brewhub LLC), we operate a transparent and trusted handmade artist marketplace.
Our mission is simple: connect independent creators with collectors worldwide, while offering clear policies, responsive customer support, and a safe purchasing experience.

📞 Customer Support

If you have questions about an order, need help with delivery updates, or wish to collaborate as a creator, our team is here to assist.

Email: support@artves.com
Phone: +1 (661) 279-9979
Response Time: We reply as quickly as possible during all business days.

Our US-based customer service team handles all global inquiries.

🇺🇸 US Headquarters & Customer Service Center

Brewhub LLC — Artves Division
30 N Gould St Ste N
Sheridan, WY 82801, USA
📞 +1 (661) 279-9979

Primary Functions:

  • Registered business entity

  • Customer service & buyer support

  • Marketplace operations

  • Compliance & policy management

  • Order processing & payments

  • Return handling (for eligible items)

This address serves as our corporate and support center.
It is not a retail storefront and does not provide in-person shopping.

📦 How Our Marketplace Ships

Artves partners with multiple verified independent artists and small studios.
Depending on the product category and where the artist is located, items may ship from:

  • Our US operations center, or

  • The artist’s own studio, when applicable and disclosed

Each product page clearly displays estimated delivery time, handling time, and shipping method.
Returns and exchanges (where applicable) are processed according to our published policies.

We maintain strict transparency so customers always know:

✔ Who creates the item
✔ How the item ships
✔ When to expect delivery
✔ How to contact us for help

🌐 Marketplace Support Services

Our team provides assistance with:

  • Order questions

  • Delivery status updates

  • Product details and care information

  • Creator onboarding

  • Collaboration requests

  • Custom commissions (when available)

  • Marketplace policy guidance

You can reach us anytime via email, phone, or our online support form.

🔒 Transparency & Trust 

To ensure a reliable experience for all customers, Artves follows industry-standard transparency practices:

✔ Clear business identity
Our company name, registered US address, and support contacts are fully disclosed.

✔ Transparent business model
We operate as a marketplace supporting independent artists. Some items may ship from creators’ studios.

✔ Published policies
Our Shipping, Returns, Refunds, Payment, and Terms of Service pages are accessible and consistent.

✔ Professional & secure website
SSL encryption, real contact methods, and accurate product information are maintained at all times.

✔ Authentic customer interactions
Buyer support, order resolutions, and product inquiries are handled by our US service team.